Definitions
Terms mentioned in here shall be defined as follows:
Prince Sultan Cardiac Center: a medical center specialized in cardiology and cardiac surgery, affiliated administratively and technically with Riyadh Military Hospital, and will be referred to as the "PSCC" in this document.
Rights of the patient, his/ her family, companion, legal guardian and visitors: policies and rules that must be preserved and protected by the PSCC toward patients and their families, escorts (watchers), legal guardians, and visitors.
Responsibilities of the patient, his/ her family, companion, legal guardian and visitors: are the instructions must be followed by patients and their families, escorts (watchers), legal guardians, and visitors.
Patient: A person who suffers from one or multiple illness in one or more body organ, which require medical treatment.
Patient's family: specifically include his/her son(s) , daughters, spouse and, parents, brothers and sisters.
· Companion: An adult and sane person accompanying the patient during the period of his / her inpatient treatment in PSCC, either a relatives or a non relative.
· Legal Guardian: Is the person who is responsible about the patient by law or religion and entitled to sign on behalf of the patient with regard to medical treatment decisions when he/she is incapable of caring for his/her own interests due to infancy, incapacity, or disability.
· Visitor: Any person who visits the patient while he/ she is admitted as inpatient in the PSCC during the visiting hours, either a relatives or a non relative.
· Child: Every patient under 13 years old.
· Elderly: people who are unable to care for and/ or serve themselves due to aging.
· Special Needs: A person who has a physical or mental disability and requires special needs to help him/ her with self-care and movement.
· Psychiatric Patient: A person who is incapacitated due to mental disorder or illness that affects a person’s thinking, feeling, judgment and/ or behaviors in daily life, which require medical intervention , guidance and treatment.
· Bill of rights of the patient, his/ her family, companion, legal guardian and visitors: is a written document includes the following:
1. Introduction to vision, mission statements and values of the PSCC.
2. Introduction to the PSCC responsibilities towards the patient, his/ her family, companion, legal guardian and visitors
3. Introduction to the responsibilities the patient, his/ her family, companion, legal guardian and visitors towards the PSCC, its services and staff.
4. Introduction to the patient, his/ her family, companion, legal guardian and visitors guide to file their complaints or suggestions, the relevant party/ department concerned with receiving and following up such complaints or suggestion, and document the way by which the outcome of such complaints/ suggestions is communicated to the patient in such a manner satisfactory to them.
5. Direct contact numbers of the Patient Relations offices.
· Declaration (Consent) form: is a clear and comprehensive written form intended to document the patient's consent to undergo certain diagnostic or therapeutic procedures.
· Clinical Research and Study Programs: scientific methods of knowledge which require the involvement of patients to be tested for new drugs or therapeutic means for the purpose development and discovery, carried out by specialists under the supervision of the PSCC Training and Research